The position of Corporate Secretary at QAZCONTENT JSC (hereinafter referred to as the “Corporate Secretary” and the “Company”, respectively) was established in January 2020 by a resolution of the Company’s Board of Directors (Minutes No. 1 dated 20 January 2020).
The Corporate Secretary is an employee of the Company who performs their duties in accordance with the Company’s internal documents. The Corporate Secretary reports directly to the Board of Directors and is accountable to it for their work.
The Corporate Secretary’s main responsibility is to ensure the effective implementation of the corporate governance practices adopted by the Company. As part of their duties, the Corporate Secretary oversees the preparation and conduct of meetings of the Company’s Board of Directors, ensures that materials relating to agenda items are compiled, and monitors the provision of access to these materials.
In performing their duties, the Corporate Secretary is guided by the legislation of the Republic of Kazakhstan, the Corporate Governance Code, the Company’s Charter, decisions of the Company’s governing bodies, and the Regulations on the Corporate Secretary of the Company.
The Board of Directors also resolves corporate conflicts concerning matters within its remit. Accordingly, the Corporate Secretary of the Company has been assigned the duties of Ombudsman.
The Ombudsman’s role is to advise employees and parties to labour disputes and conflicts who seek assistance, and to help them develop mutually acceptable, constructive and practical solutions in compliance with the legislation of the Republic of Kazakhstan, including confidentiality requirements. The Ombudsman also assists in resolving social and labour issues affecting employees, the Company and organisations.
The Ombudsman’s work is guided by the principles of independence, neutrality and impartiality, confidentiality, and informality.
In January 2020, Alina Gulnaz Zholatovna was appointed Corporate Secretary of the Company by a resolution of the Company’s Board of Directors (Minutes No. 1 dated 20 January 2020).
By Resolution No. 4 of the Company’s Board of Directors dated 22 September 2022, the duties of Ombudsman were assigned to Corporate Secretary Alina Gulnaz Zholatovna.
Contact information: Astana Partners Business Centre, 30 Mangilik El Avenue, Yesil District, Astana, 010000.
Email: g.alina@qcontent.kz
To report violations of the Company’s Code of Business Ethics, corporate disputes, or unlawful actions by the Company’s officers or other employees, you may send a written submission to Ombudsman@qcontent.kz.
Written submissions to the Ombudsman may also be sent by post to: 4th floor, Astana Partners Business Centre, 30 Mangilik El Avenue, Astana. Please mark the envelope “To the Ombudsman of QAZCONTENT JSC”.


